Fraud Investigation Manager

• Collaborate to support Head of Counter-Fraud in achieving Counter-Fraud Strategy, Counter-Fraud Policy, Fraud Risk Assessment, Fraud Risk Appetite, KRIs for fraud.

• Support Head of Counter-Fraud in implementing an effective bank-wide counter-fraud programme.

• Ensuring that Fraud Investigation standards and appropriate fraud response procedures are established, approved, and implemented.

• Actioning via appropriate fraud response when a notification is received of any actual/suspected fraud incidents or breaches of bank’s policy or standards and reporting to Head of Counter Fraud as required.

• Notifying the Head of Counter Fraud where escalation is required.

• Performing and managing comprehensive fraud investigations, from initial notification of a potential incident to closure and corrective actions.

• Taking immediate steps to prevent further exposure and corrective action(s) when a fraud is identified.

• Ensuring that all suspected fraud, including system alerts and manual employee and customer referrals are adequately prioritized, investigated and the outcome is appropriately recorded.

• Leading and managing the investigation of all reported potential / suspected / attempted / actual fraud events.

• Coordinate with internal stakeholders (HR and Legal or others) for implementing disciplinary action process.

• Build, train, and guide reporting investigators (if any) for performing Day-to-day functional tasks related to fraud investigations.

Support Head of Counter-Fraud in notifying relevant external parties (e.g., law enforcement) and internal stakeholders – Management Committee, CFGC, Board etc.

• Superior problem solving and analytical skills.

• Outstanding interpersonal, communication and presentation skills with fluency in English and Arabic.

• Ability to communicate with and gain confidence of senior management.

• Ability to multi-task and work independently on initiatives.

• Understanding of relevant Regulatory Requirements and Guidelines with special focus in KSA

Good working knowledge of technology systems, e-commerce, on-line / electronic payments, accounting / Finance Analytical Skills with proven ability to identify and develop solutions to improve fraud stabilization, reduction and avoidance.