Senior Command Centre Analyst

Khobar

Job Purpose: The Senior Command Centre Analyst ensures the reliability, stability, availability, and performance of production systems and applications. The role involves proactive system monitoring, incident resolution, and collaboration across teams to continuously improve service quality. In addition to core support duties, the analyst will contribute to the implementation and tuning of monitoring solutions, actively participate in the incident management lifecycle, and support basic problem management activities to address recurring issues. Technical support for one of the IT Value-chain (Retail / Cards & Payments / Wholesale / Enterprise Systems / Core Systems / Fraud / Treasury)Follow ITIL standard for supportManage support teamHandle L1/L2 application supportPerformance / Infrastructure / Capacity monitoring of applicationsVendor co-ordination and management    

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10-Jul-2025

ETL Developer

Khobar

 Job Purpose   The ETL and Data Platform Developer provides software development expertise for the relevant technical area and platform to ensure that platform design and delivery is efficient and effective. The ETL and Data Platform Developer executes solution design and development for the platform, working with other internal IT teams and with suppliers to deliver development and support services.  The Developer may directly manage technical platform resources as required by platform development programs, to deliver platform services to the bank’s internal and external customers.   Key Accountabilities   1.       Execution of platform development and support activities according to the requirements of the bank’s development and system lifecycles. 2.       Collaborate with all stakeholders (such as internal customers, technology team and application vendors) participating in systems platform development and support. 3.       Execute changes to new and existing applications, making recommendations regarding development to execute systems enhancements. 4.       Translate requirements of the internal client into workable models - examine business/ operating models and data/ work flow; procure specifications for development of workflow, screens, reports and databases; critically evaluate solution proposed by vendor; test them for both technical and business compatibility and secure approval of test results. 5.       Work with analysts and other technical resources to ensure adherence to technical standards and lifecycle requirements. 6.       Provide recommendations in assessing new projects and initiatives to support and enhance the bank’s solutions. 7.       Support the review and monitoring of the performance and quality of the respective platform and ensure all appropriate follow-up is executed, such as problem remediation and root cause analysis. 8.       Align and integrate with the development of the bank’s overall platform architecture.

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09-Jul-2025

BI Reporting Lead

Khobar

 Job Purpose  To manage the enterprise Reporting & Visualization function for the bank in order to act as the face of the reporting function, and will work with various stakeholders of the organization to understand and deliver on business reporting, Dashboards, information analysis and insights needs   Key Accountabilities   Lead team working on extract, transform, and load activities as well as leading organizational/departmental initiatives and key programs     Participate on transforming and modernizing data unit     Facilitate and participate in AI/ML initiatives across the organization     Enable advanced analytics by setting up required base     Ensure delivery of critical, business, strategic, and regulatory projects on time with high quality     Develop required processes and procedures pertaining to data and reporting     Ensure compliance with regulator mandates and adherence to National Data Management framework and any other frameworks such as CFF, ITGF, etc     Validate and ensure accuracy of data mapping and reporting     Leverage emerging technologies to advance and accelerate development activities     Collaborate with other units internally/externally to pro-actively identify and spot areas of improvement and setup plans subsequently  

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09-Jul-2025

IT Data Management and Analytics Manager

Khobar

 Job Purpose      The IT Data Management and Analytics Manager will be responsible for managing and maintaining the company's data infrastructure, including databases, data warehouses, and data lakes, to ensure scalability, flexibility, and resilience. The incumbent will also be responsible for data consumption layers such as analytics as well as ensuring the accuracy, completeness, and reliability of data used in business decision-making processes.   Key Accountabilities   1.    Implement and operationalize data management policies and procedures to ensure data consistency, quality, and accuracy across the bank's systems and applications. 2.    Collaborate with business units to understand their data needs and provide solutions that meet those needs, while also aligning with the bank's overall data strategy. 3.       Manage and oversee the bank’s data analytics capabilities, including data visualization, predictive analytics, and machine learning, to support the bank's business objectives. 4.       Implement and operationalize the data quality and data governance processes that promote data consistency, quality, and accuracy across the bank's systems and applications. 5.       Develop and implement a data integration and data warehousing strategy that supports the bank's business objectives and enables effective data management and analytics. 6.       Develop and maintain the data modelling strategy ensuring alignment with the bank's data strategy and supports the bank's business objectives. 7.       Manage and maintain the company's data infrastructure, including databases, data warehouses, and data lakes, to ensure scalability, flexibility, and resilience. 8.       Develop and manage a team of data analysts, data scientists, and data engineers to support the bank's data management and analytics capabilities. 9.       Stay up to date with emerging technologies and trends in data management and analytics to ensure the bank's data capabilities remain competitive and innovative.

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09-Jul-2025

Trade Finance System Analyst

Khobar

 Job Purpose   The Developer provides software development expertise for the relevant technical area and platform to ensure that platform design and delivery is efficient and effective. The Developer executes solution design and development for the platform, working with other internal IT teams and with suppliers to deliver development and support services.  The Developer may directly manage technical platform resources as required by platform development programs, to deliver platform services to the bank’s internal and external customers.     Key Accountabilities 1.       Execution of platform development and support activities according to the requirements of the bank’s development and system lifecycles. 2.       Collaborate with all stakeholders (such as internal customers, technology team and application vendors) participating in systems platform development and support. 3.       Execute changes to new and existing applications, making recommendations regarding development to execute systems enhancements. 4.       Translate requirements of the internal client into workable models - examine business/ operating models and data/ work flow; procure specifications for development of workflow, screens, reports and databases; critically evaluate solution proposed by vendor; test them for both technical and business compatibility and secure approval of test results. 5.       Work with analysts and other technical resources to ensure adherence to technical standards and lifecycle requirements. 6.       Provide recommendations in assessing new projects and initiatives to support and enhance the bank’s solutions. 7.       Support the review and monitoring of the performance and quality of the respective platform and ensure all appropriate follow-up is executed, such as problem remediation and root cause analysis. 8.       Align and integrate with the development of the bank’s overall platform architecture.

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09-Jul-2025

Senior Relationship Manager - Abu Dhabi

Abu Dhabi

- To grow and develop the Large Corporate portfolio of the Bank in the allocated region / geography and contribute to achieving a significant increase in the client base for GIB - Develop relationship with key decision makers and owners and achieve “meeting of minds” between GIB and the clients - Prepare marketing plan on a periodic basis identifying target clients for GIB to pursue and follow up with ongoing calls to capture new business - Responsible for cross-selling all products of the Bank (including Treasury, Investment Banking, Asset Management, Transaction Banking & other Liability products) - Develop and implement best practices related towards client management for revenue generation - Regularly assess client needs and risk tolerance of the portfolio to recommend appropriate asset allocation on an ongoing basis - Work on and in certain cases, with credit analyst, to review, analyze and structure client portfolios as and when required to maintain compliance with model portfolios. - Prepare periodic reports and presentations for clients and meet with them on an ongoing basis to review performance results. - Position GIB as the client’s advisor of choice. Advice clients on complex investment relationships. Structure facilities to be offered to clients based on the client’s needs - Effectively present new products to clients for enhanced revenue generation. Enhance the depositor base and market liability products - Maximise the share of wallet for GIB. Explore and maximize cross-sell opportunities for all products across the bank. Refer potential clients (as and when they come across) to the respective business segment/vertical - Ensure that internal RAROC and other criteria are met. Conform to risk policies and procedures, AML/compliance framework to minimize the error ratios and customer frauds. - Obtain information to prepare credit applications, including financial spreads, for timely submission for approval - Network in the market and identify early warning signals that effect the business or credit quality of GIB clients - Initiate and follow-up on work out and recovery from clients when required. - Provide periodic reports on various portfolios handled and call reports to the division head.

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25-Jun-2025

Data Center Operations Senior Engineer

Khobar

Job Purpose The Data Center Operations Senior Engineer is responsible for automation, operations and backup solutions monitoring to support daily operations (BAU/EOD/SOD). The Data Center Operations Senior Engineer controls and monitors the software applications, including core banking, treasury applications and other systems to ensure all business systems, infrastructure, and applications are monitored for availability, and backup operations are maintained and current. Key Accountabilities 1. Monitoring and support services on the scheduling tool and the backup solution.2. Technical support of the automation tool (and its related plug-ins) requiring investigation, assessment and resolution of support issues which may involve the design, build and modification of batch schedules.3. Technical support of the backup solution (and its related plug-ins) requiring investigation, assessment and resolution of support issues which may involve the design, build and modification of job configuration.4. Maintenance of implementation standards and support documentation to ensure that adequate service levels can be maintained.5. Work and interact with different IT Departments to gather Business requirements and needs to ensure EOD Flow and/or backup/restore operations are up to their satisfaction.6. Monitoring, analysis and support of backup/restore operations, and report issues to concerned team. Ensure data backup is handled as per the Bank's policies and regulatory requirements.7. Daily monitoring, analysis and support for EOD of all environments. Primarily reports issues, statistics and analysis findings to the functional support teams of key IT systems within the IT department.8. Monitoring business systems and bank transactions and make sure all systems are up and functioning at all time, reporting issues to concerned team within IT department.

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22-Jun-2025

Cards systems analyst

Khobar

Job Purpose:To lead the requirements gathering, analysis, design, development, implementation, maintenance, and 2nd level support of IT solutions for the IT credit cards (retail and commercial/corporate, Islamic and conventional) platform   Key Accountabilities • To resolve, identify solution, or identify the root cause of issues with the discrepancies/outages in a timely manner.• To lead in the analysis, design, configuration, implementation, and maintenance of IT solutions for the credit card system/s.• To support the requirements gathering, development, implementation, and maintenance of IT solutions for the credit card system/s.• To identify the procedures/processes improvements.• To work with related business/operation teams, ITCC support team, QA/testing team, external vendors, internal IT teams to ensure that development activities are in sync with overall project target and objectives.• To work with IT teams such as Client Engagement and Project Delivery to maintain project plans and project documentation. • To ensure that all changes comply with local regulations, audit, PCI, Shariah, and information and cyber security requirements.• To work with Network and Infrastructure to ensure that the appropriate hardware, software, storage, and network are in place.• To identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability.• Ensures that the systems and technology used are constantly upgraded to remain up to date with the latest application versions releases.• To lead the technical activities required to certify the bank’s credit card solutions/systems with local and international networks.• To guide the team through the development, testing and implementation stages and review the completed work effectively.• Validate test conditions (test plans’ accuracy and completeness) and reviews testing efforts/progress (ensuring testing is done according to plan).• Assist the Tech Lead, Project Manager/PMO in progress reports, plan, scoping, implementation, and vendor management.• To make quick decisions and solve technical problems to provide an efficient environment for project implementation.• To provide 2nd Level production/DR support and follow change control life cycle of issue reporting, investigation, analysis & fix or follow up with vendor.• To analyze issues, obtain the fix, and support the testing cycle thoroughly within stipulated time and meet target deadline.• To provide technical training to teams when required and serve as a technical mentor to team members.• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.• Assist the business analyst in preparing accurate and detailed requirement specifications documents, user interface guides, and functional specification documents.• Provides guidance to business users, some of which is technical.• Adherence to the bank’s established procedures, policies, and guidelines.• Pursue other related system activities as directed by superiors.

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16-Jun-2025