Senior Operations & Backup Engineer

Job Purpose :

Backup Solutions Administration and Operations Monitoring, support and drive these tools towards bank’s Targeted Vision.

Support daily operations BAU / EOD / SOD and control of all software applications including core banking, treasury applications and other systems using standard operating procedures.

Ensure all Business systems and applications are monitored for availability and backup operations are maintained and UpToDate.

Key Accountabilities:

1. The main responsibility is to deliver Implementation, Release Deployment/Configuration, Monitoring and support services on the Backup Tool which is based on EMC Networker Products.
2. Monitoring and support services on the Scheduling Tool which is based on BMC Control-M Products and the Backup Solution which is based on DELL EMC Networker Products.
3. Technical Support and Administration of the Backup Tool (and its related plug-ins) requiring investigation, assessment and resolution of support issues which may involve the design, build and modification of batch schedules.
4. Technical Support of the Automation Tool (and its related plug-ins) requiring investigation, assessment and resolution of support issues which may involve the design, build and modification of job configuration.
5. Planning and implementation of further system enhancements including upgrades.
6. Maintenance of implementation standards and support documentation to ensure that adequate service levels can be maintained.
7. Work and interact with different IT Departments to gather Business requirements and needs to ensure EOD Flow and/or backup/restore operations are up to their satisfaction.
8. Monitoring/Analysis/Support Backup/Restore Operations, and report issues to concerned team. Ensuring Data Backup is handled as per the Bank's Policies and Procedures.
9. Daily Monitor/Analysis/Support to EOD of all environments. Primarily reports issues/statistics/analysis to the functional support teams of key IT systems within the IT department.
10. Monitoring Business Systems and Bank Transactions and make sure all systems are up and functioning at all time, reporting issues to concerned team within IT department.

Qualifications, Experience and Skills

 Qualifications:

A bachelor’s degree in computer science, information systems (or a related field), or equivalent experience is required.

Professional Certifications:

• Control-M certifications is a plus
• NetWorker certifications is a plus

Experience:

5+ years of experience in Datacenter Operations or related fields in Job Automation / Backup Operation / Systems Monitoring

Skills:

• Understanding of Windows, Unix, and Linux Servers operating systems
• Demonstrated knowledge of IT Operations processes and procedures
• Understanding of jobs/batches Automation/Scheduling tools. Control-M is a plus
• General awareness of IT Infrastructure technologies, topologies and protocols including servers, storage, backup, networks etc. and exposure to operations of backup software, Networker is a plus
• Familiarity with different monitoring tools, SCOM or DynaTrace is a plus
• Highly motivated with the team leadership.
• Excellent communication skills, both written and spoken with the ability to interact with the team
• Fluent in English (both verbal and written)
• Good time-management skills.
• Must be self-driven, curious and creative.
• Should be confident, energetic self-starters, with strong moderation and communication skills.