إنتهت صلاحية هذا الإعلان الوظيفي لقد إنتهت صلاحية هذا الإعلان الوظيفي و هو غير مفتوح حاليا لأي طلبات عمل.

الرئيسية / وظائف / عرض الوظيفة

ممثل خدمة العملاء

Gulf International Bank الرياض, السعودية تم النشر 2023/08/28 08:25:00 الرقم المرجعي: JB1100038315

Provide proactive customer driven servicing of all corporate customer banking needs as per quality standards in order to enhance the Bank’s image.
Coordinate/arrange new account opening ensuring accuracy of all documents received and they are in compliance with bank requirements.
Process orders, forms, applications and requests (such as: new draw-downs and renewal loans and ensure the accuracy of credit line utilization, availability, documentation and the payment instructions).
Perform customer verifications.
Manage customers' accounts. Keep records of customer interactions and transactions (for example: Monitor all incoming funds related to contract financing and maintain a control sheet to record the same).
Manage all direct communication with the customer either by telephone, electronically or face to face in the most professional manner and ensure delivery of excellent service
Obtain and evaluate all relevant information to handle product and service inquiries. Handle and resolve customer complaints. Follow up on customer interactions.
Record details of inquiries, comments and complaints. Record details of actions taken.
Direct requests and unresolved issues to the designated resource/person.
Comply with all relevant bank policies, procedures, controls and the applicable regulatory guidelines

مكان الوظيفة الرياض, السعودية

الدور الوظيفي البنوك

نوع التوظيف موظف مباشر

المستوى المهني مبتدئ الخبرة