Wholesale loans operations officer

• Process transactions, data entries, reconciliations and inquiries related to wholesale loan operations in a timely manner, obtain necessary approvals, ensure a high level of customer service, compliance with Bank policies & procedures and Central Bank rules & regulations

• Input the data for arrival of documents (new issuance/amendments) in the banking system to ensure that all documents received are recorded timely and accurately

• Verify loan applications (loan amount, term, credit review, approvals etc.). Ensure all required documents have been provided (i.e. document 1, document 2 etc.) and check compliance with Bank and Central Bank regulations. Track and highlight discrepancies during processing of documents and follow-up with the respective departments on any gaps

• Monitor, review, and revise company enrolments/limits as per risk management guidelines

• Verify that approved credit portfolio is as per the established policy & procedural guidelines, and loans are of acceptable credit standards

• Process deal tickets for timely disbursement.

• Perform the reconciliation of financial bookings to identify and resolve account differences

• Process instructions from business regarding settlements or extension requests and follow-up with the respective departments on any gaps

• Ensure all documents related various transactions are filed (hard/soft copy) and archived. Follow document retention and disposal procedures, ensuring minimal discrepancies and loss of information

• Prepare/generate statistical and management reports such as (periodic statistics on loans, defaults) according to prescribed schedules so that all relevant parties are assured of the integrity of transactions

• Follow all service quality policies and guidelines, SLA’s and communicate internal/external complaints to supervisor so they remain up to date with complaints, service quality level and operations processing issues

Ensure all loan operations policies and bank guidelines are complied with, conform to risk policies and procedures,  Basel framework and AML policies to ensure regulatory compliance

• In depth knowledge of wholesale products and operations

• Thorough knowledge of Central Bank and other applicable rules and regulations

• Thorough understanding of managing risks in loan operations

Must be adept in use of MS Office 2000 or later, particularly Excel and Word, and Internet and email